Reference

What You Agree To When You Use markaswd

These legal terms set out how your account works, what we collect, and how access is granted in regions where local law permits.

Account eligibility by regionDANA, OVO, GoPay transaction scopeData retention policyDispute handling pathAccess subject to local law
markaswd What You Agree To When You Use markaswd
HOW WE OPERATE

Data Handling, Cookies, and Account Security

We handle your personal data with clear rules around what we collect, why we collect it, and how long we keep it. Your account security depends on accurate wallet details — if you change your DANA or OVO number, update it in account settings before your next transaction to avoid a hold. Cookies we use are limited to session continuity and fraud prevention; you can adjust non-essential cookie preferences from the privacy panel in your browser settings.

Data We Collect

We collect your registration details, deposit history, and wallet identifiers like GoPay or OVO numbers. This is used for account verification, transaction matching, and fraud checks only.

Cookie Use

Session cookies keep you logged in across page loads. Functional cookies remember your preferred language and last lobby section. You can clear non-essential cookies at any time via your browser privacy settings.

Account Retention

We retain your account data for as long as your account is active. After a closure request is confirmed, data is held for the period required by applicable record-keeping obligations, then deleted.

Requesting Changes

To correct your personal data, update your wallet reference, or request a data export, go to Account Settings and use the Data Request form, or contact support via live chat with your account email ready.

LEGAL CONTACT

Reach Us for Policy and Account Questions

If you have a question about these terms, your account status, or how your data is handled, our support team is the right place to start. We handle policy queries separately from general account help so your question reaches the right person without delay. Players in Makassar and across Indonesia can reach us through the channels below.

Live Chat Open the chat icon in the bottom corner of any page. Describe your legal or account query and our team will route it to the right handler.
Email Support Send a detailed message to our support address shown in your account settings. Include your registered email and the specific policy section you are asking about.
Account Help Portal Log in, go to Account Settings, and select the Help and Policy tab. From there you can submit a formal data or terms query tied directly to your account record.

Answers to Common Legal and Policy Questions

These are the questions we hear most from account holders about terms, data rights, and access rules. Each answer reflects how our policy actually works — not a generic summary.

Account access is available to individuals in eligible regions where local law permits. You confirm your eligibility when you register. We do not accept accounts from restricted jurisdictions.

We record your wallet identifier, transaction amount, and timestamp when you deposit via DANA, OVO, or GoPay. This data is used for transaction matching and fraud prevention, not for marketing profiling.

Yes. Log in, go to Account Settings, and submit a Data Request. Our team will compile your record and send it to your registered email within the timeframe stated in the request confirmation.

After your closure is confirmed, we retain transaction and identity records for the period required by applicable obligations. Once that period ends, the data is deleted from our active systems.

We send a notice to your registered email before any change takes effect. The effective date is stated clearly. Using the platform after that date means you accept the updated terms.

Contact us via live chat or the Account Help Portal. Reference your transaction ID and wallet type — for example, your GoPay transaction reference. Our team handles policy disputes separately from general support queries.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.