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How markaswd Handles Your Personal Data

This policy explains what we collect when you use markaswd, how we store it, and what you can do about it.

Account data protectedDANA, OVO, GoPay transaction privacyYour right to request dataCookie control in your handsDirect contact for data queries
markaswd How markaswd Handles Your Personal Data
DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to know what data we hold, request a correction, or ask us to delete your account information, you can reach the team through any of the channels below. We handle data queries separately from general account support so your request goes to the right place without delay.

Team online

Live Chat

Open the chat widget from your account page. Mention that your query is a data or privacy request and the team will route it correctly.

Email Support

Send your data access or deletion request to our support address. Include the email linked to your account so we can verify your identity quickly.

Account Help Centre

The Help section inside your account dashboard lists the steps for submitting a formal data request, including what to attach for identity verification.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We secure account data with encrypted connections on every page and during every payment step — including when you top up via DANA, OVO or GoPay. Cookies on markaswd track session state and remember your login device; you can review and clear these through your browser settings at any time. We keep your data only as long as your account is active or as local law requires, and we run periodic checks to remove records that are no longer needed.

Encrypted Connections

Every login, deposit step and account update runs over an encrypted connection. This applies whether you access from a mobile browser or a desktop session.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your device. You control these through your browser's cookie settings.

Data Retention Rules

We hold your account data while your account remains active. Once closed, data is kept only as long as local law requires, then deleted from our systems.

Request and Correction Rights

You can ask us what data we hold, request a correction to inaccurate records, or ask for deletion. We respond to these requests through the support channels listed above.

Common Questions About Your Data on markaswd

These are the questions we get most often about how your data is handled. If your question isn't covered here, use the live chat or email route in the support section above.

We collect your name, contact details and the payment method you link — DANA, OVO or GoPay. We also log device identifiers and session data each time you sign in.

We do not sell your data. Payment processors like DANA and OVO receive only what they need to complete a transaction. No other third-party sharing happens without your consent.

Send a request via live chat or email using the account address you registered with. We verify your identity first, then provide the data summary within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We delete what we can immediately and retain only what local law requires us to keep for a set period.

We use session cookies for login continuity and preference cookies for device recognition. You can review or clear these any time through your browser's privacy or cookie settings.

Payment steps run over encrypted connections. We store only transaction references, not full wallet credentials. Your GoPay, OVO or DANA account details stay within those platforms.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.